Xcelerate your career.
Xcelerate your future.
Working at Xcelerate
Xcelerate is a national company that offers financing, leasing and warranty products for the Battery Electric Vehicle industry for both the private and public sectors. Our vision is to create the ability for customers to easily get into an electric vehicle without having to deal with the traditional auto buying/leasing experience. Every product is developed with a focus of walking backwards from the customer experience, with a strong focus on “Xcelerating” the transition to sustainable transport. Our clients receive unlimited truth, honesty and transparent industry analytics, while maintaining a no pressure, no nonsense approach to their EV lease, purchase or EV ownership experience.
Our staff and leadership team hold a wide range of expertise; from traditional automotive industry to Silicon Valley tech. Every member of our team strives to be at the forefront of automotive technology in efforts to accelerate the masses into the future of automotive technology and ownership. Although we primarily focus in the automotive sector, we also take an agile, “start-up” approach in exploring all new ideas from our team members and working together to determine their potential viability.
Open Positions
Our staff and leadership team hold a wide range of expertise; from traditional automotive industry to Silicon Valley tech.
XCare EV Sales Advisor
Location: Remote / Hybrid
Company: Xcelerate Auto
Brand: XCare EV Protection
About XCare
XCare is building the future of EV ownership protection. We provide EV-focused vehicle protection solutions designed specifically for modern electric vehicles and the evolving ownership experience around them.
As EV adoption accelerates and more vehicles move beyond factory warranty coverage, XCare is positioned at the center of one of the fastest-growing segments in automotive. Our platform combines digital purchasing, customer experience innovation, and EV-native protection solutions designed for modern drivers.
Position Overview
XCare is seeking a highly motivated, customer-focused EV Sales Advisor responsible for helping EV owners understand, evaluate, and purchase the right protection plans for their vehicles.
This is a high-performance, revenue-driven role focused on converting inbound leads, re-engaging existing opportunities, and driving consistent monthly growth. You will work directly with customers through phone, text, email, and digital channels to create a seamless and trusted buying experience.
The ideal candidate is competitive, organized, coachable, and deeply familiar with the EV ecosystem. You should be comfortable speaking confidently with Tesla, Rivian, and other EV owners about ownership experiences, charging habits, technology, and long-term vehicle considerations.
Responsibilities
Revenue Generation
- Convert inbound leads into XCare customers
- Follow up on web inquiries, quotes, and warm opportunities
- Re-engage aged leads and inactive prospects
- Identify customer needs and recommend the best protection options
- Consistently achieve monthly sales and performance goals
Customer Consultation
- Educate EV owners on protection plans and ownership considerations
- Deliver a consultative, transparent, and trust-based buying experience
- Answer customer questions and handle objections confidently
- Guide customers through a simple, digital purchase process
CRM & Pipeline Management
- Maintain accurate customer records and activity in Salesforce/CRM
- Manage daily follow-ups, tasks, and pipeline opportunities
- Keep deal stages and customer notes organized and up to date
- Ensure fast response times to maximize conversion
Customer Experience
- Represent the XCare brand with professionalism and enthusiasm
- Create a frictionless and positive customer journey
- Build long-term trust through education and support
Qualifications
- 2+ years of sales or customer-facing experience
- Strong knowledge of electric vehicles and the EV ownership experience (Tesla, Rivian, Lucid, Ford, GM, etc.)
- Passion for EV technology and emerging automotive trends
- Strong communication and relationship-building skills
- Proven ability to meet or exceed sales goals
- Strong follow-up discipline and attention to detail
- Self-motivated with a strong work ethic
- Comfortable in a fast-paced startup or growth-stage environment
- Comfortable selling over phone, text, email, and digital channels
- CRM experience preferred (Salesforce is a plus)
Preferred Experience
- Automotive, F&I, warranty, insurance, fintech, or SaaS sales
- Experience in a commission-driven environment
- Experience selling in a digital or remote environment
Compensation & Benefits
- Competitive base salary + uncapped commission
- Performance-based incentives
- Career growth opportunities within a rapidly growing company
- Opportunity to help shape the future of EV ownership
What Success Looks Like
- Consistently hitting or exceeding monthly sales targets
- High lead-to-close conversion rates
- Strong CRM discipline and follow-up execution
- Increased referral and repeat business
- Excellent customer satisfaction and trust
Why XCare?
The EV market is entering a major transition as hundreds of thousands of vehicles move beyond factory warranty coverage. XCare is building a modern platform designed specifically for that moment.
This is an opportunity to join a fast-moving company at the intersection of EVs, technology, automotive, and customer experience — while directly contributing to the growth of a category-defining brand.
