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Understanding the ownership journey beyond the factory warranty.
01
Long-Term Ownership
Many R1S owners keep their vehicles well beyond the factory warranty, making long-term repair planning an important part of ownership.
02
Typical Repair Concerns
While routine maintenance is generally low, certain high-value components can become expensive to repair as vehicles accumulate mileage.
03
Beyond Factory Warranty
Once factory coverage expires, unexpected repairs become the owner's responsibility, leading many to explore protection options in advance.
04
Complex EV Technology
The R1S combines advanced batteries, electronics, software, and mechanical systems that can be costly to repair over time.
Real Claims. Real Numbers.
Based on real claims paid for Rivian owners.
92
Claims paid to date
$279,057
Total claims paid to date
What XCare Members Say About Claims
In their own words: XCare members on filing a claim and getting repairs paid.
Easy to work with. Both from an end user and from Tesla's end per the Supervising tech. Called XCare gave them my list of issues, scheduled appointment via app. Took vehicle in. Tesla determined faults, sent estimate and received approval same day. Tesla did repairs. Notified XCare and received corporate CC number, remaining balance due was $100. No issues.
James StarostaTesla Motors Club Members
I was unaware that the Tesla service department in Orland Park was honoring XCARE and submitting the repair claim on my behalf. I was so happy when they said, "Don't worry, we'll take care of the paperwork." I only had to pay my deductible, and they said XCare pays us fast.
Ralph P.Purchased XCare Through Dealer
I bought an XCare warranty for my Tesla. The guys were great. Buying was easy, as expected. I had no problems with claims. Had two door issues with my Model X and both times I just emailed the claims team, sent them the invoice, and they paid. I have to admit I always have some trepidation dealing with insurance companies but they were very communicative and helpful. Good product, good people, good service.
Eugene LeeTesla Motors Club Member
In my case, the overall experience was great. Tesla was willing to work with me to follow the XCare process, and XCare was able to get in touch with the Tesla Service Center directly to make the payment during service hours.
Edy T.XCare Member circa 2025
I’m so appreciative Brent helped purchasing XCare after my Tesla warranty expired with my 2017 model X because there were not too many trustworthy warranty companies unless you extend Tesla warranty at Exorbitant premium when I was shopping around. More over Brent has been helping me with claims every single time , probably more than five times and if he was not available he would connect me to other representative. No other warranty company has that kind of service I cannot thank Brent enough as he was extremely professional, didn’t mind going extra miles to help me Whether I had flat tire or mechanical issues with my Tesla . If XCare offers extended warranty after 100,000 miles I’m definitely buying it. Now that there are lots of Tesla drivers out there they should consider extended warranty and I highly recommend XCare.
Sally ChungXCare Member circa 2021
Rivian R1S Extended Warranty at a Glance
Rivian covers most R1S models for 4 years or 50,000 miles, and most of the Rivian claims we pay come after 60,000 miles. The short answer: what Rivian covers, what XCare adds, and what it costs.
$4,773
XCare Premium from (2025, 10,000 mi)
4 yrs / 50,000 mi
Rivian bumper-to-bumper
8 yrs / 120,000–175,000 mi
Rivian high-voltage battery
Under 100k mi
Battery included on Premium (current model year + 7)
When Is the Best Time to Buy R1S Coverage?
Enter your R1S’s details. We compare buying today with waiting, using 8,019 XCare EV claims and today’s rates.
What an R1S Extended Warranty Costs
XCare Premium for a 2025 Rivian R1S with 10,000 miles, driven 12,000 miles a year, with a $100 deductible. These are the plans our quote shows for that vehicle.
COVERAGE UNTIL
DEC 2034 or 110,000 MILES
$4,773
Term Length: 8 years and 100,000 miles
High-voltage battery included · $100 deductible or $955 today and 11 payments of $347
Explore what XCare covers, how repairs work, and what to consider before choosing a plan.
XCare PremiumCoverage follows your selected contract.
SuspensionLook beyond the drivetrain to suspension and steering protection.
Suspension and steering parts are covered unless your contract lists them as an exclusion. Tires, wheels, brake pads and rotors are not.
Air conditioningProtection for the systems that heat and cool your cabin and battery.
Heating, air conditioning and heat pump parts are covered unless your contract lists them as an exclusion.
ElectronicsScreens, modules and sensors.
Electrical parts are covered unless your contract lists them as an exclusion. Mobile and wall chargers and charging adapters are not covered.
Overall protectionPremium includes the high-voltage battery when your R1S qualifies, and the drive unit either way.
The battery is included when the vehicle is under 100,000 miles and no older than the current model year plus 7 at purchase. Battery & Drive Unit Only is a separate, narrower plan.
From an issue to a repair.
Start your claim before booking the repair, and get authorization before work begins.
1
Start your claim
Start the claim online or call 1-877-302-6721 before booking the repair.
Have your contract number, VIN and odometer reading ready.
2
Get the estimate reviewed
Send the repair estimate to the claims administrator.
The administrator reviews it for authorization. Repairs shouldn't start until the claim is authorized.
3
Complete the repair
Use any licensed repair shop certified to service EVs, Rivian service centers included.
The administrator pays the shop, or reimburses you, for the covered work, less your deductible.
Six things worth checking.
Keep these questions close when comparing your options.
01Is the battery included?
On Premium it is, under 100,000 miles and no older than the current model year plus 7. Many providers exclude it.
02What’s excluded?
Cosmetic defects, glass, paint, body panels, wheels, tires, brake pads and rotors, the 12-volt battery and charging equipment.
03What will I pay for a claim?
Your deductible ($0, $100 or $500, whichever you chose) once per repair visit, and none on a repeat repair of the same part.
04Where can I take my R1S?
Any licensed repair shop certified to service EVs.
05When does coverage start?
30 days after purchase. Anything that fails before then isn't covered.
06What if I sell it?
Sell it privately and transfer the plan to the buyer for $50 within 30 days, or cancel for a pro-rated refund, less a $50 fee and any claims paid.
What XCare Covers on Your R1S
Pick a system to see where it sits in your R1S. XCare Premium covers nearly every major system beyond your factory warranty. Cosmetic defects, glass, paint, body panels, wheels, tires and the 12-volt battery are not covered.
Battery SystemIncluded under 100,000 miles
Battery System
The high-voltage battery is included on Premium when your vehicle is under 100,000 miles and no older than the current model year plus 7 at purchase.
Drive Unit
The motors, gearboxes and inverters that power your vehicle, covered whatever its age.
Suspension & Steering
Suspension and steering parts are covered unless your contract lists them as an exclusion. Tires, wheels, brake pads and rotors are not covered.
Climate Control
Heating, air conditioning and heat pump components.
Electronics
Screens, modules and sensors. Mobile and wall chargers and charging adapters are not covered.
Roadside Assistance
24/7 roadside help, rental car and rideshare reimbursement, and trip interruption come with every Premium plan.
Why XCare
What makes us different
Here’s how XCare compares to traditional providers when it comes to coverage, flexibility, and real human support.
XCare compared with legacy providers
Features
Legacy providers
Coverage
Covers battery, drivetrain, electronics, more
Often excludes key EV parts like battery
Eligibility
Covers new & used EVs
Usually only newer vehicles
Benefits
Trip interruption, rental car, 24/7 roadside
Basic coverage, fewer extras
Towing
Up to $500 to the selling dealer or nearest qualified repair shop
Limited to authorized centers
Payment
One-time or payment plan. No subscription
Monthly or annual, non-refundable
Transferable Coverage
Included
Not included
Customer Support
Dedicated team of human EV experts
Chatbots, Call Centers
Warranty guide
Rivian R1S Warranty Coverage and XCare Protection
See what your R1S factory warranty covers, what happens when it ends, and how Rivian Care compares with XCare Premium.
Your R1S’s comprehensive warranty from Rivian usually ends years before its battery and drive system warranty. Your battery can still be under warranty when you’re responsible for a failed suspension component, screen, or A/C compressor.
Rivian Care and XCare Premium both offer repair coverage after the factory warranty. They differ in who can buy them, which items they include, and where you buy them.
Read the full guideHide the guide
What to watch on your R1S
Air Suspension. The most common Rivian repair we pay.
Drive Unit. Motors and gearboxes under real load.
Control Arms & Suspension. Bushings and arms that wear over time.
HVAC / A/C. Heating and cooling for cabin and battery.
Rivian’s terms depend on your motors and battery pack, so check your own warranty before comparing dates. Suspension is the most common Rivian repair we pay, and most Rivian claims arrive after 60,000 miles.
Rivian factory warranty on the R1S
Factory warranty
What it covers
When it ends
Comprehensive
Qualifying defects across most of the vehicle
4 years or 50,000 miles on 2025 and later R1s; on 2022–2024 R1s, 5 years or 60,000 miles on Quad-Motor and 4 years or 50,000 miles on others
Battery and drive system
Qualifying battery and drive system issues
8 years, and 120,000 miles on Dual-Motor Standard pack or 150,000 miles on other 2025 and later configurations; on 2022–2024 R1s, 175,000 miles on Quad-Motor Large pack, 150,000 miles on Dual-Motor Large or Max pack and 120,000 miles on Standard pack
12-volt battery
Qualifying 12-volt battery defects
3 years or 36,000 miles, whichever comes first
Corrosion
Qualifying corrosion perforation
8 years
Rivian changed these terms for the 2025 model year; your vehicle’s warranty booklet controls. They vary by model year and configuration, and earlier vehicles can have different terms. Check your Rivian warranty guide for your dates. The warranty issued for your vehicle controls.
XCare Premium components
System
Factory component
XCare Premium
Suspension
Control arm
Included
Suspension
Shock absorber
Included
Suspension
Air suspension compressor, where equipped
Included
Steering
Steering rack
Included
Steering
Electric power steering motor
Included
Infotainment
Center touchscreen assembly
Included
Infotainment
Infotainment computer
Included
Infotainment
Instrument display, where equipped
Included
Climate
A/C compressor
Included
Climate
Cabin blower motor
Included
Charging
Onboard charger
Included
Charging
Vehicle charge port assembly
Included
Charging
Mobile connector, wall connector, and external adapters
Not included
Brakes
ABS control module
Included
Brakes
Brake pads and rotors
Not included
Doors and windows
Window regulator and motor
Included
Doors and windows
Powered liftgate motor, where equipped
Included
Propulsion
Drive unit
Included
Battery
High-voltage battery pack
Included for eligible vehicles
Battery
Low-voltage battery
Not included
Other
Tires and wheels
Not included
Other
Windshield and other vehicle glass
Not included
This table shows the XCare Premium base contract. Included means the factory part is within the plan’s scope for a qualifying failure. A failed touchscreen assembly is different from cracked glass, and a failed A/C compressor is different from an excluded hose. The agreement issued for your vehicle, including state amendments, controls.
XCare does not cover cosmetic defects. That includes paint, body panels, bumpers, door seals, weather stripping, and glass.
High voltage battery eligibility
At purchase, the vehicle must be within the current model year or the seven preceding model years, have fewer than 100,000 miles, and have a battery thermal management system. The claim must meet the contract’s battery breakdown and capacity requirements. An R1S can qualify for Premium without qualifying for high-voltage battery coverage.
If you only want battery and drive unit protection, ask about XCare Battery & Drive Unit Only.
Coverage start and end
Rivian Care
XCare Premium
Plan type
Vehicle service contract administered by Assurant, with an optional Preferred Vehicle Protection plan
Fixed-term vehicle service contract
Coverage starts
Breakdown coverage starts after the factory warranty ends
After the 30-day waiting period for a new contract
Coverage ends
At the end of the plan term. Battery coverage runs to 200,000 miles
At the expiration date, mileage limit, or liability limit in the agreement, whichever comes first
Used vehicle eligibility
Under 8 years and 80,000 miles, bought new or Rivian Pre-Owned from Rivian, for original owners. Availability varies by state.
Eligible vehicles can qualify after factory coverage ends, including vehicles bought from a dealer or private seller.
High-voltage battery
Included, up to 200,000 miles
Included in the Premium contract price for vehicles that meet battery requirements.
Cosmetic items
Preferred Vehicle Protection lists curb rash and paintless dent repair
Not covered
The expiration mileage in an XCare quote is the odometer limit for that contract. It is separate from the mileage at which you can buy the contract and from the purchase mileage requirement for high-voltage battery coverage.
When Rivian factory coverage still applies
If Rivian’s factory warranty should pay for a repair, start with Rivian. XCare excludes costs that should be covered by a manufacturer warranty, recall, or dealer assistance program.
For example, if your R1S’s comprehensive warranty has expired but its battery warranty is still active, take a qualifying battery issue to Rivian first. A failed touchscreen is a separate repair: if no Rivian warranty applies, it can be evaluated under your XCare agreement.
Should I get an XCare quote while my R1S is still under warranty?
If you plan to keep your R1S past its comprehensive warranty, check your options while it’s newer and has fewer miles. That can mean more plan options or a lower price, depending on your quote. Buying early does not change which repairs Rivian is responsible for. Compare the XCare start and end dates with your remaining Rivian warranties so you can see how much protection extends beyond what you already have.
Repair shops and authorization
Rivian Care
XCare Premium
Rivian service center
See the plan’s own terms
Allowed, subject to claim authorization
Eligible independent EV repair shop
See the plan’s own terms
Allowed, subject to shop eligibility and claim authorization
Before repairs start
Follow the Rivian Care contract.
Start your claim with XCare and follow its instructions before approving repairs.
Confirm that an independent shop can diagnose and repair the specific system, especially for high-voltage work. You may be responsible for inspection or teardown charges if the repair is not covered.
Roadside assistance
Rivian Care
XCare Premium
Roadside assistance
See the plan’s own terms
Included, subject to contract limits.
How to request help
See the plan’s own terms
Follow your contract’s roadside instructions. Different limits apply to dispatched service and reimbursement for service you arrange.
XCare lists towing, portable EV charging, flat-tire changes, fluid delivery, and lockout assistance. It also provides reimbursement for qualifying meals or lodging when a covered breakdown leaves your vehicle inoperable more than 100 miles from home, subject to contract terms. A tow gets your R1S to a shop; the repair agreement determines whether the failed part is covered.
Cost and monthly payments
Rivian Care
XCare Premium
Plan price
Quoted after you apply
Total quoted price for the selected term and mileage
Deductible
Amount in the Rivian Care agreement
Amount and per-visit rules in the XCare agreement
Drive unit
Included
Included in the Premium contract price.
Limits on XCare repair payments
For one breakdown, the base contract caps payment at the lowest of the vehicle’s actual cash value just before the breakdown, the equivalent J.D. Power valuation, or the repair cost calculated using national labor and parts guides.
Across the full contract, the cap is the lowest of the vehicle’s actual cash value at sale, the equivalent J.D. Power valuation, or the vehicle sale price shown in the contract, excluding tax, title, and license fees. These caps are calculated before any applicable deductible.
Paying for XCare through Affirm
Pay for XCare in full or apply to pay over time through Affirm. Affirm payments repay the purchase of a fixed-term XCare contract. Your loan payment schedule and coverage term are separate.
Affirm financing is subject to eligibility. Review the cash price, APR, payment schedule, and total amount payable. Compare plans over the same ownership period, including financing charges.
Cancellation and transfer
Rivian Care
XCare Premium
When coverage ends
See the plan’s own terms
On the effective cancellation date under the contract.
Future payments
See the plan’s own terms
Cancellation ends the service contract. If financed, check how any refund is applied and what balance remains.
Early refund
See the plan’s own terms
XCare publishes a full refund during the 30-day waiting period, subject to applicable contract and state terms.
Later refund
See the plan’s own terms
A prorated refund is available when the contract’s refund terms are met.
Selling the vehicle
Both plans can transfer, usually for a fee
The contract determines eligibility, paperwork, deadlines, and any fee.
Canceling XCare does not by itself settle an Affirm balance. Confirm who receives any refund and whether anything remains due. If you want the buyer to keep coverage, check transfer eligibility before canceling.
Starting a repair claim
Start your claim online with the XCare claim form. You can also call 877-302-6721 before repairs begin. Have your contract number, current mileage, and a short description of the problem ready.
Once the shop identifies the failed part, the administrator reviews the diagnosis and estimate. Wait for authorization before approving the repair. If the repair is covered, you’re responsible for your deductible and any charges the agreement doesn’t cover.
Rivian R1S warranty questions
Can I buy XCare for a used R1S or one already out of warranty?
Yes. Eligible vehicles can qualify after factory coverage ends, including vehicles bought from a dealer or private seller. Vehicle age, mileage, title, and use restrictions apply.
Does a drop in range qualify as a battery claim?
A drop in estimated range alone doesn’t establish a covered battery breakdown. Rivian’s factory warranty has its own battery terms. XCare applies its own eligibility, breakdown, and capacity terms.
Can I buy XCare to cover a problem my R1S already has?
No. A new contract excludes breakdowns that occurred before or during its 30-day waiting period.
Does XCare pay for routine maintenance?
No. XCare excludes routine maintenance and items such as brake pads, rotors, tires, and wheels.
Does XCare cover cosmetic defects?
No. XCare does not cover cosmetic defects of any kind, including paint, body panels, bumpers, door seals, weather stripping, and glass.
Can I get XCare if I didn’t buy my R1S from Rivian?
Yes. Eligible vehicles can qualify after factory coverage ends, including vehicles bought from a dealer or private seller.
Who can buy XCare Premium
Eligible new and used R1Ss can qualify, including vehicles purchased from a dealer or private seller. Start with your model year and current mileage. Title and vehicle use restrictions also apply. Purchase eligibility is separate from high-voltage battery eligibility and from the mileage at which coverage ends.
Check your R1S coverage options
Enter your model year, model, and current mileage to see the XCare plans, coverage limits, and pricing available for your vehicle.
XCare Premium is a vehicle service contract separate from Rivian’s factory warranty and service agreements. The agreement issued for your vehicle, including applicable state amendments, governs eligibility, covered failures, exclusions, deductibles, and benefits.
Good to know
Frequently Asked Questions
Still have a question? Our team is here M–F 9AM–6PM and Sat 10AM–2PM.
What does an extended warranty for the Rivian R1S cover?
XCare Premium covers nearly every major system on the R1S, including the drive unit, and the high-voltage battery when the vehicle is under 100,000 miles and no older than the current model year plus 7 at purchase. It also covers electronics, suspension, steering and climate control, with 24/7 roadside help, rental and rideshare reimbursement and trip interruption. Cosmetic defects, glass, paint, body panels, wheels, tires and the 12-volt battery are not covered.
How much does a Rivian R1S extended warranty cost?
For a 2025 Rivian R1S with 10,000 miles and a $100 deductible, XCare Premium is $4,773 for 8 years and 100,000 miles and $5,474 for 10 years and 125,000 miles. Your price depends on the year, the miles and the plan. Pay in full, or 20% today and the rest over 11 monthly payments.
How long is the Rivian factory warranty on the R1S?
Rivian covers the R1S for 4 years or 50,000 miles on most R1S models (5 years or 60,000 miles on 2022–2024 Quad-Motor models) bumper-to-bumper and 8 years and 120,000 to 175,000 miles, depending on year and configuration on the high-voltage battery.
What does the Rivian battery warranty cover on the R1S?
Rivian covers the R1S’s high-voltage battery for 8 years and 120,000 to 175,000 miles, depending on year and configuration; the warranty guide on this page shows what else that warranty includes. After that, battery repairs are yours to pay. XCare Premium covers the battery past the factory battery warranty when the R1S is under 100,000 miles and no older than the current model year plus 7 when you buy, and the XCare Battery & Drive Unit plan covers just the battery and drive unit.
Should I get an extended warranty on a used Rivian R1S?
A used R1S keeps whatever is left of Rivian’s factory warranty, which ends at 4 years or 50,000 miles on most R1S models (5 years or 60,000 miles on 2022–2024 Quad-Motor models) for most parts, so check the in-service date and miles before you buy. XCare covers used R1Ss too, with the battery included when the car is under 100,000 miles and no older than the current model year plus 7 at purchase. Get a price with the year and miles of the car you’re looking at, so you know the cost of protecting it before you buy.
When is the best time to buy?
While the R1S is newer and before it reaches 100,000 miles. 79% of the EV claims filed with XCare arrive after 50,000 miles, and past 100,000 miles the battery is no longer included and the longest plan is 4 years / 50,000 miles. Use the timeline tool on this page to see your own dates.
Does XCare work alongside Rivian’s warranty?
Yes. XCare starts 30 days after purchase and runs alongside the factory warranty, not after it. While Rivian’s coverage lasts, Rivian pays for what it covers, and XCare covers eligible breakdowns it doesn’t.
Do I have to use a Rivian service center?
No. You can use any licensed repair shop certified to service EVs, Rivian service centers included.
Can I transfer or cancel my plan?
Sell it privately and you can transfer the plan to the buyer for $50 within 30 days of the sale, with your maintenance records; plans can’t transfer through a dealer trade-in. Cancel within the first 30 days for a full refund if no claim has been paid. After that, the refund is pro-rated by the days or miles used, whichever gives the smaller refund, less a $50 fee and any claims paid.
How do I file a claim?
Start the claim online or call 1-877-302-6721 before booking the repair. Send the estimate to the claims administrator and wait for authorization. The administrator then pays the shop, or reimburses you, for the covered work, less your deductible. Keep your service records: claims and transfers can need them.
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Rivian, R1T, R1S and R2 are trademarks of Rivian Automotive. XCare is an independent vehicle service contract sold by Xcelerate Auto and administered by Endurance Dealer Services and is not affiliated with or endorsed by Rivian. Coverage, exclusions, deductible and limits are set by your XCare contract.
N
NoraAI assistant · XCare EV coverage
Nora is an AI assistant and can make
mistakes. For anything to do with a claim, call
1-877-302-1715.
Get Your Coverage Quote
Battery System
Drive Unit
Suspension & Steering
Climate Control
Electronics
Roadside Assistance
